ICT Fleet Management
Your organisation’s computers provide the access points that allow you to do business, however do you know that they also represent one of the biggest risks to your organisation? If not properly managed, they can be compromised and used to corrupt your business data, disrupt your operation or cause your business to incur reputational damage in your chosen markets.
Managing these assets can be tricky to do internally – particularly if it takes time away from your key staff, who should be focussing on your core business activities. Arvo can assist you by administering to and maintaining your equipment for you. We offer a range of services from full fleet management, where every IT problem becomes our IT problem, to a fixed number of IT support hours per month that can be spent on any of your IT support needs.
With each client, we tailor their package to suit their specific IT needs. Our services can include:
- Help desk support and troubleshooting
- System patching and maintenance
- System builds and resets for new staff
- Basic network management
- Vendor management – particularly in regard to telecommunications providers
- Recommendations around procurement and asset lifecycle management
Solution Architecture & Implementation
Do you have a business problem that requires an IT solution but don’t know what to do? With Arvo’s Solution Architecture and Implementation services, we work with you to understand your project’s objectives, which we will then use to recommend a series of options that fulfil your goals.
What makes us different is that we will always adopt a business-centric approach to our proposed solutions. Our primary goal is to design and implement a solution that best meets your business needs, not push a technology platform or solution based on our own agenda. In practical terms, this means we will qualify and measure our proposals against your business goals and express the benefits and disadvantages of each solution. We look at the impact to your project outcomes and for ways to streamline and economise the solution where such savings do not materially affect the project’s outcomes.
That’s not to say that the technology decisions aren’t important to your project. As your technology partner, we will select platforms and design solutions that:
- Use sustainable, well-supported, modern technology platforms
- Suit the current and future needs of your system
- Match your needs in terms of upfront and ongoing licensing costs
- Support your needs around high availability and disaster recovery