Microsoft Exchange Email FAQ’s and How-To’s
Exchange email is a fantastic premium email service. When it comes to dealing with premium accounts, we like to make it simple, and give our clients the answers without any fuss.
Exchange email is a fantastic premium email service. When it comes to dealing with premium accounts, we like to make it simple, and give our clients the answers without any fuss.
Currently, all devices running Apple iOS, Windows Phone 6 and later, most devices with Android OS or Symbian OS are supported.
We support full MAPI and OWA. We do not sell OWA only. We do not sell POP3 mail services.
There are no storage limits for archiving services.
There is no limit for storage periods.
Yes
Yes, you can export in a number of common formats like CSV, PST, TXT file, etc.
Archived messages will generally appear within a few hours of being sent or received.
We are running version 5.X
We support all versions including the latest 10.
Yes, at an additional cost.
High Speed Internet connection. If you use Outlook Web App, you will only need a computer that is sufficiently powerful to access the Internet using Safari 3.1+ or Mozilla Firefox 3.0.1+ or Internet Explorer 7+
High Speed Internet connection. If you use Outlook Web App, you will only need a computer that is sufficiently powerful to access the Internet using Safari 3.1+ or Mozilla Firefox 3.0.1+ or Internet Explorer 7+
We use RPC over HTTPS connection.
Unlimited.
Unlimited.
Yes, they are unlimited.
We do a full backup of all mail stores daily for a maximum period of 7 days. Users requiring longer email retention would be recommended to purchase the archive add-on.
According to Microsoft the maximum allowable size is 2TB. We recommend however that you limit your size of mailbox on a local computer to no more than 50GB for performance reasons in regards to indexing file resources and search functionality.
Currently our system allows 1000 outgoing emails to be sent from a single user per day. There is no limit to incoming emails.
At 112% users can no longer send or receive.
No, we allow unlimited aliases however.
At 92% users are warned that their mailbox is nearing its capacity. At 100% users are no longer able to send.
Yes.
For most cases, a distribution list would fit, making possible one email sent to one address but delivered to many people. Otherwise, it would be an automatic email forwarding from a mailbox to another.
We have two OC48 (one redundant) with a burstable load of 1Gbit/s
Yes.
Generally it’s about bandwidth and network conditions. The average is 3Gb an hour. Use this as a benchmark when asking how large each user’s mailbox is.
Yes, as long as they use a webmail client and have ONE user that can be given full mailbox permission to the mailboxes of all users in their organization.
Outlook 2013, Outlook 2010, Outlook 2007 or Outlook for Mac 2011. Outlook 2003 is no longer supported.
Exchange 2010: https://webmail.domainlocalhost.com
Exchange 2013: https://webmail.mycloudmailbox.com
Our Control Panel allows you to control the length, complexity as well as the duration of password expiry.
We offer 100MB per user up to a maximum of 2GB. If you need more space, we recommend that you consider using SharePoint.
We also offer Admin level control to prevent or allow users to modify their whitelists and blacklists respectively.
Cloudmark – www.cloudmark.com
Yes.
No. SSL Certs are installed and maintained by the Hosting team. We are unable to offer support unless we own the certificate.